Prebuilt Reports and Trend Reports
Yes
AI Suggested Filters
Yes
Customize Branding
Yes
Send Survey from Your Domain
Yes
Autopilot to Schedule Delivery
Yes
Survey Templates
Yes
Additional Questions
Yes
Survey Distribution via Email, Web, Link, SDK and Kiosk
Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF
30+ Languages
Testimonials
We’ve used https://delighted.com and been pretty happy with it. It’s sent to customers during “key intersects” (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service.
Source:
almost 3 years ago
After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they’re also wildly expensive since I assume they’re targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple…
Source:
about 3 years ago