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Company Overview

The fastest and easiest way to gather actionable feedback from your customers.

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Company Information

Platforms

Pricing

Categories

Features & Specs

  • Prebuilt Reports and Trend Reports

    Yes

  • AI Suggested Filters

    Yes

  • Customize Branding

    Yes

  • Send Survey from Your Domain

    Yes

  • Autopilot to Schedule Delivery

    Yes

  • Survey Templates

    Yes

  • Additional Questions

    Yes

  • Survey Distribution via Email, Web, Link, SDK and Kiosk

  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF

  • 30+ Languages

  • Testimonials

  • Videos

    External Sources including reviews & comparisons

    Social Recommendations


    • MSP Feedback Survey / Net Promoter – Third Party Executed

      We’ve used https://delighted.com and been pretty happy with it. It’s sent to customers during “key intersects” (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service.

      Source:
      almost 3 years ago


    • Creating a simpler NPS, CSAT, CES service like Delighted?

      After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they’re also wildly expensive since I assume they’re targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple…

      Source:
      about 3 years ago

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