Delighted

Company Overview

The fastest and easiest way to gather actionable feedback from your customers.

$224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+), Free Trial, Freemium, Official Pricing

Prebuilt Reports and Trend Reports

Yes

AI Suggested Filters

Yes

Customize Branding

Yes

Send Survey from Your Domain

Yes

Autopilot to Schedule Delivery

Yes

Survey Templates

Yes

Additional Questions

Yes

Survey Distribution via Email, Web, Link, SDK and Kiosk

Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF

30+ Languages

Testimonials

Source:

Source:

MSP Feedback Survey / Net Promoter – Third Party Executed

We’ve used https://delighted.com and been pretty happy with it. It’s sent to customers during “key intersects” (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service.

Source:
almost 3 years ago
Creating a simpler NPS, CSAT, CES service like Delighted?

After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they’re also wildly expensive since I assume they’re targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple…

Source:
about 3 years ago