Real-time Customer Engagement
Drift allows you to engage with website visitors in real-time through live chat, helping to convert leads faster and improving customer service.
AI-Powered Chatbots
Drift provides AI-powered chatbots that can handle basic customer inquiries and route them to the appropriate representative, saving time and resources.
Advanced Analytics
Drift offers comprehensive analytics tools to track chat performance, customer behavior, and conversion rates, which helps businesses make informed decisions.
Integration Capabilities
Drift integrates well with popular CRM systems, marketing tools, and other third-party applications, enhancing overall workflow and data synchronization.
Customizable Chat Widgets
Drift provides customizable chat widgets that can be tailored to match the branding and specific needs of your website, offering a cohesive user experience.
I have a ZYXEL C3000Z modem/router and setup the “Website Blocking” for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want.
Source:
about 3 years ago