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Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

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  • ticketing system

    Also I just randomly remembered https://helpy.io/
    A company I was working for like 7 years ago was migrating to it. I can’t comment if it’s good or not but it’s free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS.

    Source:
    almost 2 years ago


  • self-hosted ticket system or help desk without account

    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket.

    Source:
    over 2 years ago

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