InsightSofa

Company Overview

Software and Hardware for measuring and working with Customer and Employee Experience.

Q&A

Why should a person choose InsightSofa over its competitors?

One-step ahead customer and employee experience solution. New metrics, new approaches. The best results. Leader on the market.

How would you describe your primary audience?

Business Owners and Managers.

What’s the story behind InsightSofa?

Group of people from 5 nationalities constantly improving the system of improving company based on feedback from customers and employees.

Which are the primary technologies used for building your product?

Web-Based applications, Javascript, Python, PHP, .NET

Who are some of the biggest customers of InsightSofa?

Mondi, Alza, Packeta, ING, Lidl, KB, …

What makes InsightSofa unique?

Multi-channel feedbacks, AI Customer Experience Management, Feedback terminals, Custom methodologies, NPS, CES, CSAT

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InsightSofa

Company Overview

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