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Company Overview

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

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Features & Specs

  • Customization

    Nicereply offers extensive customization options, allowing businesses to tailor surveys and feedback forms to match their brand’s look and feel.

  • Integrations

    Nicereply seamlessly integrates with various help desk and CRM platforms such as Zendesk, Freshdesk, Intercom, and more, making it easy to incorporate into existing workflows.

  • Real-time Feedback

    Users can receive instant feedback from customers, enabling quick responses to customer issues and improving overall service quality.

  • Analytics and Reporting

    Nicereply provides detailed analytics and reporting features, allowing businesses to track performance, identify trends, and make data-driven decisions.

  • Ease of Use

    The platform is user-friendly, with a straightforward setup process and intuitive interface, making it accessible even for users with limited technical skills.

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