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Company Overview

Sprinklr offers a comprehensive, scalable, and secure Social Media Management System to help large enterprises quickly, efficiently, and accurately process and prioritize the fire hose of customer comments and complaints.

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Features & Specs

  • Comprehensive Platform

    Sprinklr offers a unified platform for managing social media, customer experience, and marketing across multiple channels including social media, messaging, email, and more.

  • Advanced Analytics

    The platform provides robust analytics and reporting tools that help businesses measure the effectiveness of their campaigns and understand customer sentiment in real-time.

  • AI Capabilities

    Sprinklr integrates artificial intelligence to enhance features like sentiment analysis, automated message routing, and social listening which help in better decision-making.

  • Customization

    It offers extensive customization options to tailor workflows, dashboards, and reports to meet specific business needs.

  • Scalability

    Sprinklr can scale to support the needs of large enterprises with extensive global operations, making it suitable for companies of all sizes.

  • Unified Customer Experience

    The platform enables businesses to deliver a consistent and personalized customer experience across all touchpoints.

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