User Feedback Gathering
UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
Customization
The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
Integration with Other Tools
UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
Analytics and Reporting
Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
User Engagement
Features like voting and commenting encourage user participation and create a sense of community.
Scalability
The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice‘s Feedback Manager, so there is transparency to what’s in the request queue and where we users can formally vote on the value of a given feature suggestion.
Source:
almost 2 years ago
– Collecting customer’s feature requests: This is a tough one, I am using https://uservoice.com/ but I don’t like it that much. I am searching for a self-hosted alternative to https://canny.io/.
– Source: Hacker News
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over 2 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote.
Source:
over 2 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”.
– Source: dev.to
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over 2 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful?
Source:
almost 3 years ago
Thanks Atera for listening to your MSPs and adopting uservoice.com for your revamped Features Board.
Source:
about 3 years ago
This doesn’t seem to be incompatible with a uservoiceforum where customers can see, vote and comment on other’s ideas and suggestions…
Source:
over 3 years ago
If I may suggest, a platform such as uservoice.com would be a great replacement for your current feature board. It might require a little bit more work on your end (for example to merge together several feature requests that are essentially the same), but this would give you a true view of what MSPs really need. This is a win-win for you bringing to market the features that are needed to increase your software…
Source:
over 3 years ago