Sales Force Automation
Lead, Deal and Contact Management; Workflow Automation
Process Management
Sales Process Builder; Processing Rules
Omnichannel
Email; Telephony; Social; Customer Portals
Analytics and Reporting
Reports; Analytical Components; Capabilities
Sales Enablement
Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
Performance Management
Forecasting; Currencies; Territory Management; Gamification
Predictive Intelligence
Lead and Deal Prediction; Macro Suggestions; Zia Voice
Customization
Layouts; Custom Components; Views and Filters; Global Selling
Marketing Automation
Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
Security
Roles, Profiles, Teams; Data Security; Compliance
Developer Platform
REST API; Widgets; Web and Mobile SDK; Functions
Team Collaboration
Mobile Apps
Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary).
Source:
over 1 year ago